At store.shoesfc.us, we want you to be satisfied with your purchase. If you are not completely happy, we offer a clear and fair exchange and return policy.
Return & Exchange Eligibility
- Items must be requested for return or exchange within 30 days of delivery
- Products must be unused, unwashed, and in original condition
- All original packaging, tags, and accessories must be included
- Final sale or clearance items may not be eligible unless defective
Exchange Process
- Contact our customer support to request an exchange
- Once approved, return instructions will be provided
- After we receive and inspect the returned item, the replacement will be shipped within 3 business days
Return & Refund Process
- Approved returns will be inspected upon arrival
- Refunds will be issued to the original payment method within 3 business days after confirmation
- Shipping fees are non-refundable unless the return is due to our error
We recommend using a trackable shipping service for returns.